Sometimes we get cancellations because people cannot find their cats or have let them out and they have not come home.
It is recommended to put your cat/s in a closed laundry or bathroom early morning or the night before the appointment (depending on your cats movements).
Chasing a cat around a house and throwing them into their carrier can also cause stress, so this can also be a good idea for those who like to hide and get into hard to reach places.
Last minute cancellations (less than 24 hours) will incur a cancellation fee in according to our policies of grooming
Thank you
Lexie the Groomer